Customer service professional with extensive experience in technical support, administrative tasks, and team supervision.
Handled escalations and technical support to resolve customer issues effectively.
Maintained and updated documents to support operational efficiency.
Provided business and executive support, including personalized guidance.
Conducted personalized teaching and created improvement plans.
CDI Shalom
Customerservice and Technical support, Business and executive assistance, Personalized teaching and guidance, Creation, supervision and monitoring of improvement plans.
Teleperformance and lorica
Advanced English
English, education oriented
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Assisted in medical office operations at Teleperformance and Lorica.
