Eddyson - Customer Service Specialist with 5+ years in Retail and Gaming

Santo Domingo, Nacional, Dominican Republicen

Resolved customer issues efficiently at Wilson Hardware, enhancing satisfaction and loyalty.

Provided expert advice on gaming products and handled sales, installs, and returns at Market Gaming.

Published on CazVid

Summary

Dedicated to providing excellent customer support and sales service, with a proven track record in retail, gaming, and customer relations environments. Skilled in handling inquiries, managing inventory, and supporting sales initiatives.

Key Achievements

Managed inventory, sales, and customer information, ensuring smooth store operations.

Skills

Customer ServiceExpert

Handled customer inquiries and complaints across multiple channels, ensuring prompt and effective resolution.

Sales and Product KnowledgeIntermediate

Advised customers on products, processed transactions, and managed sales operations in retail environments.

Inventory ManagementIntermediate

Organized and restocked inventory, tracked product information, and maintained store stock levels.

Technical SupportIntermediate

Assisted with installations and updates of software and gaming systems as needed.

Languages

Español

Experience

Servicio al cliente

Wilson Hardware

Marzo 2022 - Septiembre 2022

Atender y orientar a los clientes de manera presencial, telefónica o por chat., Resolver quejas y problemas de forma rápida y efectiva., Proporcionar información sobre productos, servicios, precios y políticas de la empresa.

Servicio al cliente

Market Gaming

Octubre 2024 - Diciembre 2024

Atender a los clientes y ofrecer asesoría sobre videojuegos, consolas y accesorios., Realizar instalaciones y actualizaciones de software y juegos cuando era necesario., Manejar ventas de juegos, consolas, accesorios y membresías digitales., Procesar pagos, cambios y devoluciones según las...