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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Communication.
Demonstrated experience with Problem Solving.
Demonstrated experience with Customer Relations.
Demonstrated experience with Ticketing & Reservations.
Education
Summary
Professional profile
Experience
Customer Service
Assist passengers with check-in, ticketing, reservations, and travel-related questions.. Guide customers through airport processes and direct passengers to appropriate gates.. Resolve customer concerns involving delayed or lost luggage while providing professional service.. Support ticketing sales and help customers navigate available travel options.
Package Handler/Auditor
Loaded and unloaded packages safely and efficiently within warehouse facilities and delivery trailers.. Scanned, sorted, and organized packages and freight to ensure accurate and timely processing.. Maintained productivity and accuracy in a fast-paced environment while meeting operational standards.. Administrative auditing, data entry, and compliance tracking for international or outbound shipments.
Casting Associate
Scouted potential candidates for MTV reality television programming through targeted outreach, networking, and talent sourcing.. Communicated with prospective candidates and built rapport to create a comfortable environment.. Applied strong interpersonal and interviewing skills when identifying and engaging potential talent.
Bank Teller
Provided front-line banking support and assisted customers with routine transactions.. Handled general office responsibilities and supported day-to-day branch operations.. Identified customer needs and made referrals for new account opportunities.