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ELISHA

Customer Service

Contato

Lewisville, Texas, United States
Disponível na CazVid
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Competências

Customer Service

Demonstrated experience with Customer Service.

Communication

Demonstrated experience with Communication.

Problem Solving

Demonstrated experience with Problem Solving.

Customer Relations

Demonstrated experience with Customer Relations.

Ticketing & Reservations

Demonstrated experience with Ticketing & Reservations.

Formação acadêmica

Bachelor of Arts, Communications
California State University, Fullerton
1998 - 2008

Resumo

Professional profile

Experiência

Customer Service

Delta Air Lines
May 2012 - Present

Assist passengers with check-in, ticketing, reservations, and travel-related questions.. Guide customers through airport processes and direct passengers to appropriate gates.. Resolve customer concerns involving delayed or lost luggage while providing professional service.. Support ticketing sales and help customers navigate available travel options.

Package Handler/Auditor

UPS
May 2001 - Present

Loaded and unloaded packages safely and efficiently within warehouse facilities and delivery trailers.. Scanned, sorted, and organized packages and freight to ensure accurate and timely processing.. Maintained productivity and accuracy in a fast-paced environment while meeting operational standards.. Administrative auditing, data entry, and compliance tracking for international or outbound shipments.

Casting Associate

MTV Networks
Jul 2008 - Jul 2009

Scouted potential candidates for MTV reality television programming through targeted outreach, networking, and talent sourcing.. Communicated with prospective candidates and built rapport to create a comfortable environment.. Applied strong interpersonal and interviewing skills when identifying and engaging potential talent.

Bank Teller

Washington Mutual
Apr 2003 - Jun 2004

Provided front-line banking support and assisted customers with routine transactions.. Handled general office responsibilities and supported day-to-day branch operations.. Identified customer needs and made referrals for new account opportunities.

Habilidades

Customer ServiceCommunicationProblem SolvingCustomer RelationsTicketing & Reservations
Publicado na CazVid - 26 de set. de 2026
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