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Eric
Customer Service Bilingual with call center experience in tech support
Video resume
Customer service bilingual
English native language bilingual position
Contact
Toluca, México, Mexico
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Utilized native English skills to assist diverse customers effectively in a call center setting.
Customer ServiceIntermediate
Answered incoming customer calls, identified issues, and provided solutions in a fast-paced environment.
Technical SupportBeginner
Handled technical inquiries related to tech products and services for Best Buy's tech support campaign.
Computer SavvyIntermediate
Utilized computer skills to navigate support systems and document customer interactions.
Summary
Experienced bilingual customer service representative with a background in tech support and call center operations, proficient in handling diverse customer inquiries.
Key Achievements
- Provided tech support at Sitto for Best Buy Total Tech Support Campaign, demonstrating ability to handle technical inquiries.
- Successfully managed customer interactions in a bilingual (English-Spanish) environment, ensuring effective communication.
- Quick adaptation to call center operations despite being new to the role, utilizing language proficiency and computer skills.
Skills
Bilingual CommunicationCustomer ServiceTechnical SupportComputer Savvy
Published on CazVid - Jul 3, 2025