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Eric

Customer service bilingual

Currículo em vídeo

Customer service bilingual
English native language bilingual position

Contato

Toluca, México, Mexico
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Disponível na CazVid
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Competências

Bilingual CommunicationAdvanced

Utilized native English skills to assist diverse customers effectively in a call center setting.

Customer ServiceIntermediate

Answered incoming customer calls, identified issues, and provided solutions in a fast-paced environment.

Technical SupportBeginner

Handled technical inquiries related to tech products and services for Best Buy's tech support campaign.

Computer SavvyIntermediate

Utilized computer skills to navigate support systems and document customer interactions.

Resumo

Experienced bilingual customer service representative with a background in tech support and call center operations, proficient in handling diverse customer inquiries.

Principais conquistas

  • Provided tech support at Sitto for Best Buy Total Tech Support Campaign, demonstrating ability to handle technical inquiries.
  • Successfully managed customer interactions in a bilingual (English-Spanish) environment, ensuring effective communication.
  • Quick adaptation to call center operations despite being new to the role, utilizing language proficiency and computer skills.

Habilidades

Bilingual CommunicationCustomer ServiceTechnical SupportComputer Savvy
Publicado na CazVid - 3 de jul. de 2025
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Contato Eric