Demonstrated experience with Microsoft O365.
Demonstrated experience with ITIL Knowledge.
KARE
Conducted medical staff recruitment and onboarding processes., Analyzed communities and employee productivity in Florida., Developed strategies to improve employee engagement and productivity.
Kelly Services
Coordinated and supervised the collection of invoices and credits., Managed customer relations for 362 clients., Developed manual procedures and improvement plans.
Nextiva
Prospected clients based on profiles., Followed up on emails, cases, and quotations., Provided quotes for various products.
Peiyuan Automobile Parts Manufacture
Addressed client needs and followed up on complaints., Conducted forecast analysis and production monitoring., Managed a multidisciplinary team.
Bachelor of Arts
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HCL/ IT Seekers
Provided remote technical assistance to internal users., Managed software installations and application management.
GPSI Latin America
Coordinated the recruitment process and conducted interviews., Managed company training and employee onboarding.
Instituto Tecnológico de Aviación Comercial (ITAC)
Taught English at all levels and prepared students for job interviews.
