Experienced in leading complex projects with cross-functional teams, emphasizing timely delivery and stakeholder engagement.
Applying project management methodologies to plan, execute, and close projects effectively.
Facilitating communication between team members, clients, and management to align project goals.
Implementing Agile practices to increase team flexibility and responsiveness.
Identifying project risks and developing mitigation strategies to prevent delays.
Alorica Guatemala
Provide real-time support to our agents, to offer the best experience to customers, Have daily meetings to find out about the goals of the day, Conduct weekly coaching to enforce the agents on their opportunity to grow.
Gratia Educative Center
Provide students the knowledge to reach the basic knowledge of music skills, Lead bands to learn a musical repertory.
Professor on Secondary Education Specialized in Musical Education
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