Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Esteban
Team Manager Customer Experience
Contato
Competências
Applying project management methodologies to plan, execute, and close projects effectively.
Facilitating communication between team members, clients, and management to align project goals.
Implementing Agile practices to increase team flexibility and responsiveness.
Identifying project risks and developing mitigation strategies to prevent delays.
Formação acadêmica
Resumo
Experienced in leading complex projects with cross-functional teams, emphasizing timely delivery and stakeholder engagement.
Principais conquistas
- Led cross-functional teams to deliver 15+ complex projects on time and within budget.
- Streamlined project workflows, reducing delivery time by 20%.
- Managed stakeholder communications across multiple departments and clients.
Experiência
Team Manager Customer Experience
Provide real-time support to our agents, to offer the best experience to customers, Have daily meetings to find out about the goals of the day, Conduct weekly coaching to enforce the agents on their opportunity to grow.
Music Teacher
Provide students the knowledge to reach the basic knowledge of music skills, Lead bands to learn a musical repertory.