Dedicated communication graduate with diverse experience in customer service, translation, and administrative roles. Skilled in resolving client issues, translating complex documents, and supporting organizational operations across sectors.
Experienced in handling customer inquiries via phone, chat, and email, ensuring customer satisfaction and issue resolution.
Proficient in translating and interpreting between English and Spanish for documents, meetings, and conferences.
Skilled in managing administrative tasks, documentation, and communication within organizational settings.
Strong written and verbal communication abilities in both English and Spanish, facilitating effective information exchange.
Versatel Marketing
Inbound and Outbound calls providing information about health insurance that meets the needs of the customer
Centro de Estudios de Cooperación Internacional (CECI)
English/Spanish translation and interpretation of documents, conferences, meetings and interviews
Asociación de Mantenimiento Vial AMVI
Administrative secretary. English/Spanish translation of road and construction projects
Lama App (Cryptocurrency and Fiat exchange)
Providing information and solutions to users about issues they may have with Lama App through email and chat. Processing account modifications, forms, applications and requests. Maintaining a positive, empathetic, and professional attitude towards customers at all times
High school diploma
Bachelor in Communication Studies
Graphic Design
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