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Esther
Customer Service Representative with 1 year experience in telecommunications
Video resume
Customer service representative
Taking calls ( troubleshooting, activation, port in, port out, information about insurance , warranty, etc.n
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Managed customer interactions to resolve inquiries related to service activation and troubleshooting.
Communication SkillsIntermediate
Effectively communicated technical and service information to customers over calls.
Problem SolvingIntermediate
Troubleshot issues related to service activation, porting, and insurance claims.
AdaptabilityIntermediate
Adapted to varied customer needs and handled diverse inquiries efficiently.
Summary
Dedicated customer service representative with 1 year of experience in the telecommunications industry, adept at handling technical support, activations, and customer inquiries.
Key Achievements
- Handled customer calls on troubleshooting, activation, porting, insurance, and warranty inquiries
- Provided comprehensive support to consumer issues in the telecommunications sector
- Demonstrated adaptability and eagerness to take on new challenges in a customer service role
Skills
Customer SupportCommunication SkillsProblem SolvingAdaptability
Published on CazVid - Jul 3, 2025