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Esther
Customer service representative
Currículo em vídeo
Customer service representative
Taking calls ( troubleshooting, activation, port in, port out, information about insurance , warranty, etc.n
Contato
Managua, Managua, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer SupportIntermediate
Managed customer interactions to resolve inquiries related to service activation and troubleshooting.
Communication SkillsIntermediate
Effectively communicated technical and service information to customers over calls.
Problem SolvingIntermediate
Troubleshot issues related to service activation, porting, and insurance claims.
AdaptabilityIntermediate
Adapted to varied customer needs and handled diverse inquiries efficiently.
Resumo
Dedicated customer service representative with 1 year of experience in the telecommunications industry, adept at handling technical support, activations, and customer inquiries.
Principais conquistas
- Handled customer calls on troubleshooting, activation, porting, insurance, and warranty inquiries
- Provided comprehensive support to consumer issues in the telecommunications sector
- Demonstrated adaptability and eagerness to take on new challenges in a customer service role
Habilidades
Customer SupportCommunication SkillsProblem SolvingAdaptability
Publicado na CazVid - 3 de jul. de 2025