Fares - Customer Service & Technical Support specialist with diverse experience

Rivas, Rivas Department, Nicaraguaen

Progressed through roles in customer support and sales at multiple BPO companies.

Developed a broad skill set including technical support, communication, and customer service.

Published on CazVid

Summary

Experienced in technical support, customer service, and sales with a background in BPO environments.

Gained experience in handling diverse customer inquiries across different companies.

Computer SkillsIntermedio

Utilized computer skills to manage customer support and sales activities.

Technical Support SkillsIntermedio

Provided technical assistance and troubleshooting for clients in a support role.

Customer Service SkillsIntermedio

Addressed customer inquiries and maintained a high level of service quality.

Communication SkillsIntermedio

Effectively communicated with customers and team members across roles.

Webhelp Nicaragua

Oct/4th/2021 - Nov/26th/2022

Concentrix Nicaragua

Dec/14th/2018 - Sep/23rd/2021

Convergys Nicaragua

Oct/03/2016 - Jan/23/2017

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