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Customer Service & Technical Support specialist with diverse experience
Contact
Rivas, Rivas Department, Nicaragua
Available on CazVid
Competencies
Computer SkillsIntermedio
Utilized computer skills to manage customer support and sales activities.
Technical Support SkillsIntermedio
Provided technical assistance and troubleshooting for clients in a support role.
Customer Service SkillsIntermedio
Addressed customer inquiries and maintained a high level of service quality.
Communication SkillsIntermedio
Effectively communicated with customers and team members across roles.
Education
Elementary School
High school
Summary
Experienced in technical support, customer service, and sales with a background in BPO environments.
Key Achievements
- Progressed through roles in customer support and sales at multiple BPO companies.
- Developed a broad skill set including technical support, communication, and customer service.
- Gained experience in handling diverse customer inquiries across different companies.
Experience
Technical Support
Webhelp Nicaragua
Oct/4th/2021 - Nov/26th/2022
Sales representative
Concentrix Nicaragua
Dec/14th/2018 - Sep/23rd/2021
Customer Service Representative
Convergys Nicaragua
Oct/03/2016 - Jan/23/2017
Skills
Computer SkillsTechnical Support SkillsCustomer Service SkillsCommunication Skills
Published on CazVid - May 17, 2026