Experienced in debt collection, dispute resolution, and customer support, with a strong foundation in accounting and financial analysis. Adept at resolving issues efficiently and maintaining excellent client relationships.
Expertise in engaging customers to secure payments while maintaining positive relationships.
Skilled in identifying issues, mediating conflicts, and achieving mutually beneficial solutions.
Experienced in handling US-based clients with professionalism, ensuring high satisfaction.
Proficient in invoice registration, petty cash management, and payroll record keeping.
UPS
Responsible for collecting payments from U.S.- based customers., Contacting customers, resolving disputes to facilitate payment or balance adjustments, and addressing any technical issues that may obstruct payment submission.
Teleperformance
Customer care for clients located in the United States, assisting them on orders, returns and refunds of products purchased online.
EIT S.A.S
Registration of information in the accounting system
Corporacion Gestion del Recurso Social y Humano ONG
Petty cash management, Invoices and payroll record in the accounting system
Accountant
Financial Analist
Professional Writing Techniques
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Consorcio Mana
Invoices registration in the accounting system
DIAN
Assistant at the customer support division
