Customer Service Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

✨ Screen 100+ resumes in minutes with 90% accuracy

Contact Now

Felicia German

Phoenix, Arizona, United States

Customer Service Representative with 3+ years of diverse experience

  • Delivered customer support for home warranty, medical imaging, telecom, and real estate clients
  • Provided both remote and on-site customer service, demonstrating flexibility and adaptability
  • Assisted clients with appointment scheduling and information dissemination across multiple industries
Customer Service
Advanced
Handled customer inquiries and resolutions across various industries, ensuring client satisfaction.
Communication Skills
Advanced
Effective oral and written communication to navigate clients through solutions and provide information.
Remote Service Delivery
Intermediate
Provided customer support remotely, managing inquiries via phone, email, and virtual platforms.
Multitasking and Problem Solving
Intermediate
Managed multiple customer requests simultaneously and identified appropriate solutions.
🚀

Every Journey Has a Story!

Professional experience builds trust and shows growth. Share the journey, wins, and lessons learned – employers love seeing real career progression.

Go to CazVid
🎯

Learning Never Stops!

Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

Go to CazVid

Customer service representative

I have been a customer service representative for over 3 years, I have done it remotely as well as on site. Within my customer service experience I have worked for a home warranty, and medical imaging for appointment settling and information provider, phone and internet companies and real estate virtual assistant.

Share Felicia German's Profile

Choose Your Path

Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

The CazVid app is available in the App Store and Google Play

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)