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Felicia
Customer Service Representative with 3+ years of diverse experience
Video resume
Customer service representative
I have been a customer service representative for over 3 years, I have done it remotely as well as on site. Within my customer service experience I have worked for a home warranty, and medical imaging for appointment settling and information provider, phone and internet companies and real estate virtual assistant.
Contact
Phoenix, Arizona, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and resolutions across various industries, ensuring client satisfaction.
Communication SkillsAdvanced
Effective oral and written communication to navigate clients through solutions and provide information.
Remote Service DeliveryIntermediate
Provided customer support remotely, managing inquiries via phone, email, and virtual platforms.
Multitasking and Problem SolvingIntermediate
Managed multiple customer requests simultaneously and identified appropriate solutions.
Summary
Experienced customer service representative with over three years supporting clients in various industries, adept at remote and on-site service delivery.
Key Achievements
- Delivered customer support for home warranty, medical imaging, telecom, and real estate clients
- Provided both remote and on-site customer service, demonstrating flexibility and adaptability
- Assisted clients with appointment scheduling and information dissemination across multiple industries
Skills
Customer ServiceCommunication SkillsRemote Service DeliveryMultitasking and Problem Solving
Published on CazVid - Jul 3, 2025