Remote Tech Support Professional | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

✨ Screen 100+ resumes in minutes with 90% accuracy

Contact Now

Felipe Garnica

Guadalajara, Jalisco, Mexico

Remote Tech Support Agent with 3+ years of Customer Service & IT Experience

  • Gained over 3 years of experience in customer service and IT support for US-based companies.
  • Developed bilingual communication skills in English and Spanish to serve diverse client needs.
  • Successfully adapted to different roles in customer service and service desk environments, demonstrating role flexibility.
Customer Service
Expert
Provided support to clients in both English and Spanish, ensuring customer satisfaction and issue resolution.
IT Support
Intermediate
Worked as a service desk representative, resolving technical issues for US companies.
Technical Troubleshooting
Intermediate
Applied technical knowledge and quick learning to assist remote users with IT problems.
Communication Skills
Expert
Utilized bilingual skills to effectively communicate complex technical information to diverse clients.
🚀

Every Journey Has a Story!

Professional experience builds trust and shows growth. Share the journey, wins, and lessons learned – employers love seeing real career progression.

Go to CazVid
🎯

Learning Never Stops!

Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

Go to CazVid

remote tech support agent

Guadalajara,Jalisco, MexiconI have own equipment (laptop win 11, headsead and internet connection)n+3 years of experience in customer services (englis/spanish) and service desk Representative (IT) for diffent us companies.n

Share Felipe Garnica's Profile

Choose Your Path

Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

The CazVid app is available in the App Store and Google Play

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)