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Felipe

Remote Tech Support Agent

Currículo em vídeo

remote tech support agent
Guadalajara,Jalisco, MexiconI have own equipment (laptop win 11, headsead and internet connection)n+3 years of experience in customer services (englis/spanish) and service desk Representative (IT) for diffent us companies.n

Contato

Guadalajara, Jalisco, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided support to clients in both English and Spanish, ensuring customer satisfaction and issue resolution.

IT SupportIntermediate

Worked as a service desk representative, resolving technical issues for US companies.

Technical TroubleshootingIntermediate

Applied technical knowledge and quick learning to assist remote users with IT problems.

Communication SkillsExpert

Utilized bilingual skills to effectively communicate complex technical information to diverse clients.

Resumo

Experienced customer service and IT specialist with over 3 years supporting US clients via remote roles.

Principais conquistas

  • Gained over 3 years of experience in customer service and IT support for US-based companies.
  • Developed bilingual communication skills in English and Spanish to serve diverse client needs.
  • Successfully adapted to different roles in customer service and service desk environments, demonstrating role flexibility.

Habilidades

Customer ServiceIT SupportTechnical TroubleshootingCommunication Skills
Publicado na CazVid - 3 de jul. de 2025
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Contato Felipe