Fiorella - Data Analyst with 4 years of experience in financial services

San José, San José, Costa Ricaen

Developed and maintained dashboard reports to monitor key financial metrics.

Streamlined data collection processes, reducing reporting time by 30%.

Contact via CazVid

Published on CazVid

Summary

Analista de datos financieros con enfoque en reporting y mejora de procesos.

Key Achievements

Collaborated with cross-functional teams to enhance data accuracy and integrity.

Skills

Data AnalysisAvanzado

Performed statistical analysis and data interpretation for decision support.

SQLIntermedio

Queried relational databases to extract and manipulate data for reports.

ExcelAvanzado

Created complex spreadsheets and formulas to analyze and visualize data.

Data VisualizationIntermedio

Designed dashboards and visual analytics using tools like Power BI and Tableau.

Experience

Advertising Designer

HumanSolutions

October 2022 - January 2023

Creator of graphic content for social networks., Creation of mupis, and all types of graphic content for external companies., Creation of design for brand identity, color palette, logo re-design and graphics for social networks.

Collections agent

Client Services Inc

Collections agent for a bank that is a lender to finance vehicles, handling inbound and outbound calls, implementing manual calls as well., Hard collections, computer skills, and good customer service.

Collection Agent

Bill Gosling

October 2024 - Currently working

Collection Agent for a bank that is a lender to finance the vehicles., Help the managers in order to provide training for some agents.

Customer Service Agent

Teleperformance (Blackbaud)

Customer Service agent, guide the parents in order to reset the password, link the account or other issues to login., Made payment and set up automatic payments or cancel the payments., Explain to the parent everything related with their tuition and other kind of process.