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Contact
Lima,Lima Province,Peru
Available on CazVid
Competencies
SpanishIntermediate
Demonstrated experience with Spanish.
EnglishIntermediate
Demonstrated experience with English.
Office 365Intermediate
Demonstrated experience with Office 365.
CanvaIntermediate
Demonstrated experience with Canva.
WixIntermediate
Demonstrated experience with Wix.
Education
Technical Bachelor's Degree
ISIL - Instituto San Ignacio de Loyola
Completed 2020
English Language Program
ICPNA - Instituto Peruano Norteamericano
Completed 2018
Methodology for EFL teachers
ICPNA - Instituto Peruano Norteamericano
Completed 2018
Languages
enNative
Experience
Appointment setter
iSmile Orthodontics (NYC)
05/2024 - 08/2025
Coordinated patient appointments, Addressed inquiries, Managed insurance and treatment matters
Supervisor
Teleperformance
12/2023 - 05/2024
Prepared agents with essential skills and product knowledge, Created a positive learning environment, Drove high-performing customer service teams to consistently meet campaign objectives
Costumer Service Specialist
Teleperformance
05/2022 - 11/2022
Managed high inquiry volumes, Resolved complex issues, Achieved top customer satisfaction
Trainer
Teleperformance
09/2022 - 12/2023
Guided and coached teams, Maintained excellent relationships, Monitored performance metrics, Ensured high-quality customer service
Skills
SpanishEnglishOffice 365CanvaWix
Published on CazVid - May 17, 2026