Experienced professional overseeing large infrastructure projects with a focus on timely delivery and stakeholder satisfaction.
Managed complex projects, coordinating teams, schedules, and resources to meet project goals.
Prepared and reviewed construction plans, scope documents, and technical specifications.
Engaged with clients, vendors, and team members to align project objectives and expectations.
Implemented risk mitigation strategies to minimize project delays and cost overruns.
Teleperformance
Trainer for the InterContinental Hotel Group, AT&T post-paid CSR trainer.
Workloop
SME and Trainer for AMN Healthcare Staffing, Training STAFF through NICHC-CMIT Core Medical Interpreter Training, and interim supervisor.
Allied Global
Resevations Specialist for incoming world wide.
Startek
Customer service, billing, and tech support agent for Comcast/Xfinity and over time became Training assistant.
High School Diploma
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