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Flavio
Travel and Hospitality Trainer
Contato
Competências
Managed complex projects, coordinating teams, schedules, and resources to meet project goals.
Prepared and reviewed construction plans, scope documents, and technical specifications.
Engaged with clients, vendors, and team members to align project objectives and expectations.
Implemented risk mitigation strategies to minimize project delays and cost overruns.
Formação acadêmica
Resumo
Experienced professional overseeing large infrastructure projects with a focus on timely delivery and stakeholder satisfaction.
Principais conquistas
- Led multiple large-scale infrastructure projects from initiation to completion, ensuring adherence to deadlines and budgets.
- Developed comprehensive project plans, schedules, and resource allocation strategies.
- Collaborated with stakeholders to define project scope and objectives, facilitating effective communication and progress tracking.
Experiência
Travel and Hospitality Trainer
Trainer for the InterContinental Hotel Group, AT&T post-paid CSR trainer.
Medical Interpreter Trainer
SME and Trainer for AMN Healthcare Staffing, Training STAFF through NICHC-CMIT Core Medical Interpreter Training, and interim supervisor.
Travel and Hospitality Agent
Resevations Specialist for incoming world wide.
Customer Service Agent / Training Assistant
Customer service, billing, and tech support agent for Comcast/Xfinity and over time became Training assistant.