Dedicated bilingual customer support professional with experience across telecom and healthcare industries, specializing in client assistance, candidate review, and account recovery.
Delivered bilingual customer support and account management for clients in telecom and healthcare sectors.
Utilized proficient English language skills for chat reviews, customer interactions, and candidate assessment.
Reviewed candidate profiles and classified potential hires in a back-office campaign environment.
Applied technical skills to perform password resets and troubleshoot account issues for healthcare staff.
Atento - Asurion
Atento - Talent Acquisition
Atento - Password Reset
Computer systems engineering
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Demonstrated patience in handling customer and client support scenarios requiring careful attention.
