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Customer Service Professional with Diverse Experience in Telecom and Healthcare
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Competencies
Delivered bilingual customer support and account management for clients in telecom and healthcare sectors.
Utilized proficient English language skills for chat reviews, customer interactions, and candidate assessment.
Reviewed candidate profiles and classified potential hires in a back-office campaign environment.
Applied technical skills to perform password resets and troubleshoot account issues for healthcare staff.
Demonstrated patience in handling customer and client support scenarios requiring careful attention.
Education
Languages
Summary
Dedicated bilingual customer support professional with experience across telecom and healthcare industries, specializing in client assistance, candidate review, and account recovery.
Key Achievements
- Managed bilingual customer service campaigns for telecom and healthcare clients.
- Reviewed and classified candidates for talent acquisition projects, ensuring quality matches.
- Provided password reset and account recovery support for HCA hospitals staff.