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Claro up bilingual cell phone insurance campaign

Contato

Tecámac, México, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Delivered bilingual customer support and account management for clients in telecom and healthcare sectors.

English Language SkillsAdvanced

Utilized proficient English language skills for chat reviews, customer interactions, and candidate assessment.

Review and ClassificationIntermediate

Reviewed candidate profiles and classified potential hires in a back-office campaign environment.

Tech AbilityIntermediate

Applied technical skills to perform password resets and troubleshoot account issues for healthcare staff.

PatienceExpert

Demonstrated patience in handling customer and client support scenarios requiring careful attention.

Formação acadêmica

Computer systems engineering
Utel University
September 2023

Idiomas

English

Resumo

Dedicated bilingual customer support professional with experience across telecom and healthcare industries, specializing in client assistance, candidate review, and account recovery.

Principais conquistas

  • Managed bilingual customer service campaigns for telecom and healthcare clients.
  • Reviewed and classified candidates for talent acquisition projects, ensuring quality matches.
  • Provided password reset and account recovery support for HCA hospitals staff.

Experiência

Claro up bilingual cell phone insurance campaign

Atento - Asurion
December 2022 - May 2024

Parallon's back office campaign for reviewing and classifying potential future candidates (Fully English chat and reviewing)

Atento - Talent Acquisition
August 2020 - April 2023

Parallon's customer service from HCA hospitals staff to reset their passwords or unlock their accounts

Atento - Password Reset
October 2019 - July 2020

Habilidades

Customer ServiceEnglish Language SkillsReview and ClassificationTech AbilityPatience
Publicado na CazVid - 17 de mai. de 2026
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