Florelly - English Teacher with Diverse Experience in Education, Customer Service, and Airline Support

Led classroom activities and team collaboration to foster a productive learning environment and efficient service delivery.

Proficient in utilizing technology for lesson planning, assessments, and customer support to enhance engagement and efficiency.

Skilled in conveying information clearly and effectively in diverse settings, including education and customer service.

Able to coordinate multiple tasks efficiently, ensuring smooth operations in educational and airline environments.

Planned and taught English lessons (A1–C2) using varied methods and technology., Designed curriculum-based plans, assessed work, and gave feedback., Encouraged communication and critical thinking., Maintained a supportive classroom, managed behavior, and provided extra help., Collaborated with staff and kept records updated.

Greeted customers, assisted with product questions, orders, and checkout., Handled complaints and returns., Supported app navigation, online orders, and pickups., Provided sales information and product recommendations.

Greeted passengers, verified documents, issued boarding passes, and managed luggage., Assisted with flight changes, special needs, and complaints., Coordinated boarding and ensured security protocols were followed.