Francisco - Sales and Customer Service Professional with diverse experience in hospitality and outdoor retail

Mexico City, Mexico City, Mexicoen

Handled multiple hotel bookings through calls for various brands at WHERE AND WHEN AGENTS.

Assisted customers with product inquiries and processed orders efficiently at TTEC.

Published on CazVid

Summary

Experienced professional in sales, customer service, and event representation with a track record of facilitating bookings, resolving inquiries, and boosting retail sales.

Key Achievements

Attended conventions and closed sales with increased discounts for outdoor sporting goods at TRACKER TRUCKS/KAYAK.

Skills

Sales ClosingIntermedio

Engaged in closing sales through urgency and effective customer interaction across different retail environments.

Customer ServiceIntermedio

Handled incoming calls, responded to product inquiries, and maintained customer profiles efficiently.

Order ProcessingIntermedio

Processed customer orders promptly and updated customer profiles as required.

Sales StrategyIntermedio

Utilized promotional discounts and strategic interactions at trade shows to enhance sales.

E-commerceIntermedio

Experience

Sales

WHERE AND WHEN AGENTS

NOV-22 - PRESENT

Incoming back-to-back calls for hotel bookings, we book for many different brands., Close sales through a sense of urgency and availability, help customers browse for the best deal online and book it.

Customer Service

TTEC

JUN, 2022 - 26/05/2023

Received incoming calls to help customer with product inquiries and concerns., Updated customers profiles and took and processed orders in a timely manner.

Sales

TRACKER TRUCKS/KAYAK

2010 - 2017

Prepared and attended convention shows like the Fred Hall show in California to sale Kayaks and outdoor sporting goods., Closed sales by providing a greater discount per show only.