Experienced in customer support, sales, collections, and medical assistance, with proven ability to adapt and excel in diverse roles.
Provided assistance to customers, handled inquiries, and resolved issues in call center environments.
Made outbound calls, offered services such as loans and cell plans, and achieved daily sales targets.
Managed payment collections and follow-ups, ensuring timely payments and customer communication.
Supported patient medication approval processes, scheduling follow-ups, and managing re-enrollment data.
SITEL
Receiving phone calls from customers to help them with their MoneyGram transactions., Assisting customers in fixing names on money transfers.
Gateway
Making phone calls to small businesses to offer loans for business expansion.
Convergys
Making phone calls for Sprint to sell phones and cell phone plans.
Connect International
Calling people to collect payments., Receiving calls from customers wanting to make payments.
Cto advocate my meds
Diploma
Diploma
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Communicated effectively with customers, patients, and businesses through calls, demonstrating clear and persuasive communication.
Getting patients approved for their medication., Setting follow-ups for medication refills., Re-enrolling patients and ensuring application accuracy.
POWER ISA
Cold calling people for a real estate agent, making 100 to 150 calls per day., Achieving 4 to 5 deals a day against a goal of 7.