Experienced in hospitality management, sales, customer support, and team supervision with proven ability to handle diverse operational tasks.
Provided effective customer support, handling guest inquiries and client follow-up.
Managed front desk operations, team supervision, and work schedules for hospitality staff.
Achieved sales targets, maintained sales reports, and followed up on client concerns.
Supported sales team with tech support, training new employees, and managing tech-related issues.
Los Angeles Suites
Perform hotel policies and procedures, Supervise other front desk receptionists and housekeeping along with work schedule, Daily hotel check list such as log books, bulletin boards, keeping up to date with all changes, new procedures, and events, Monitor security cameras and hotel premises, Ensure...
BoomSourcing
Experience with variety of campaigns, Met weekly sales quota and follow up with clients concerns to achieve company’s recognition and growth, Maintain sales report along with complaints and new services, Worked numerous amount of calls ranging from 800 per day, Support sales team by providing...
High School Diploma
Monitored hotel security cameras, ensured compliance with policies, and maintained daily checklists.