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Francisco
Front Desk & Sales Manager with 5+ years in Hospitality and Sales
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Competencies
Provided effective customer support, handling guest inquiries and client follow-up.
Managed front desk operations, team supervision, and work schedules for hospitality staff.
Achieved sales targets, maintained sales reports, and followed up on client concerns.
Supported sales team with tech support, training new employees, and managing tech-related issues.
Monitored hotel security cameras, ensured compliance with policies, and maintained daily checklists.
Education
Languages
Summary
Experienced in hospitality management, sales, customer support, and team supervision with proven ability to handle diverse operational tasks.
Key Achievements
- Supervised front desk operations and team at Los Angeles Suites, ensuring smooth hotel procedures
- Managed and exceeded weekly sales quotas at BoomSourcing, supporting client relations and sales reporting
- Trained new employees and provided technical support within sales team, enhancing team capabilities
Experience
Front Desk Manager
Perform hotel policies and procedures, Supervise other front desk receptionists and housekeeping along with work schedule, Daily hotel check list such as log books, bulletin boards, keeping up to date with all changes, new procedures, and events, Monitor security cameras and hotel premises, Ensure...
Sales Executive (Home Office)
Experience with variety of campaigns, Met weekly sales quota and follow up with clients concerns to achieve company’s recognition and growth, Maintain sales report along with complaints and new services, Worked numerous amount of calls ranging from 800 per day, Support sales team by providing...