This is my profileContact via CazVidFranyelis
Call Center Agent with strong communication and problem-solving skills
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Competencies
Provided quality support and resolution to customer inquiries via calls and messages.
Displayed excellent verbal communication skills in handling customer interactions.
Resolved issues encountered during calls through active listening and troubleshooting.
Managed incoming calls and text messages, including voice message sending.
Displayed responsibility and active participation in call center tasks.
Education
Languages
Summary
Experienced call center operator proficient in handling voice and message communications with strong problem-solving capabilities.
Key Achievements
- Handled customer calls and messages efficiently at Syracom, international Inc.
- Demonstrated active responsibility and communication skills in call center operations
- Resolved caller issues effectively through call and message management
Experience
CALL CENTER
Responsable y activa, Excelentes habilidades comunicativas, Resolución de problemas en llamadas, Capacidad para recibir llamadas y enviar textos, Envios de mensajes de voz