Multilingual professional with expertise in customer service, technical support, and talent recruitment, experienced in guiding teams and managing client relations.
Provided technical and bilingual customer support to US clients, ensuring personalized service and satisfaction.
Handled technical queries and training related to broadband and telecommunications services.
Led bilingual agent teams, conducted training, and communicated effectively with diverse clients and staff.
Contacted and engaged construction professionals for funding and project roles across the US.
LIMITTED Funding Company
SP-COMMUNICATIONS
Contact Superintendents Project Managers and Engineers for Construction Firms all over the United States.
NATIONAL BROADBAND COM S.A.S
Responsible for receiving calls from US clients, providing technical support and reception of PQRR, providing personalized service to DIREC TV clients, in charge of bilingual agents, training and guiding the support and customer service process.
INTERAMERICAN LANGUAGES
Guide students from level I to XII, in their bilingual process.
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