Experienced customer service agent with a background in retail, telecom, and support roles, adept at handling inquiries and managing client relationships.
Utilized Microsoft Office tools such as Word, PowerPoint, and Excel to prepare reports, presentations, and data analysis.
Delivered customer support and resolved issues in retail and telecommunications environments.
Engaged with clients to understand needs, provide solutions, and maintain positive relationships.
Performed proactive outreach, scheduled appointments, and supported sales activities at Altiamcx.
Startek
Amazon (customer service), Comcast (central división), Comcast (west división), Comcast (internet essentials)
KM2
Itel
Walmart (Customer service)
Ninth Grade
BTP in Industrial Mechanics
Currently studying logistics management engineering
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