This is my profileContact via CazVidFuad
Customer Service Specialist with extensive experience in retail and telecommunications
Contact
Competencies
Utilized Microsoft Office tools such as Word, PowerPoint, and Excel to prepare reports, presentations, and data analysis.
Delivered customer support and resolved issues in retail and telecommunications environments.
Engaged with clients to understand needs, provide solutions, and maintain positive relationships.
Performed proactive outreach, scheduled appointments, and supported sales activities at Altiamcx.
Education
Summary
Experienced customer service agent with a background in retail, telecom, and support roles, adept at handling inquiries and managing client relationships.
Key Achievements
- Provided customer support for Amazon and Comcast, managing inquiries across multiple divisions.
- Handled sales and appointment setting roles at Altiamcx, increasing operational outreach.
- Served as Collections Agent at KM2, managing account receivables and client communication.
Experience
Customer Service
Amazon (customer service), Comcast (central división), Comcast (west división), Comcast (internet essentials)
Collections Agent
Customer Service
Walmart (Customer service)