This is my profileContact via CazVidGabriel
Customer Service Specialist with diverse industry experience
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Competencies
Provided support and solutions to customers across multiple roles and industries.
Engaged in sales activities and supported escalation management at Infosys Verizon.
Delivered technical support and escalations handling for Verizon customers.
Worked on retention initiatives to improve customer loyalty and retention rates.
Gained experience in fast-paced food service environment at McDonald's.
Education
Summary
Versatile customer service professional with experience in tech support, sales, and hospitality, recognized for top performance and contribution to customer retention.
Key Achievements
- Recognized as Top Performer at Bill Gosling and Infosys Verizon
- Contributed to a High Retention Rate as Retentions Agent at SSG
- Received Employee of the Month at McDonald's
Experience
Customer Service Agent
Top Performer, Car Loan Company
Retentions Agent
Above Average Retention Rate
Senior Customer Service Agent/ Sales/ SME
Recognized Top Performer, Tech Support Experience, SME/Floor Support/Escalations/ Experience
Line Cook
Employee of the Month