Dedicated support professional with extensive experience in account management, technical systems, and financial transactions across international markets.
Provided bilingual customer support across various industries, resolving issues and managing accounts effectively.
Installed, maintained, and updated security systems and provided technical assistance for hardware and software.
Handled international money transfers, bank adjustments, and managed credit-related private information.
Bilingual (likely English/Spanish) communication skills used to support a diverse customer base.
Amex
Account management., Technical Support, Handling international money transfers, Bank exchange and adjustments
DISH
Account management., Technical Support, Handling international money transfers, Bank exchange and adjustments, International policy management, GPS, ISS
Alorica
Specialized support in customer service in various areas focused on Amazon., Professional handling of private information, Specialized management in the credit area (credit cards, debit cards, gift cards, checks), Excellent stress management by solving problems with concrete information to the clients
Integrated Security Systems
Installation of Security Equipment such is surveillance cameras, alarms, audio system and motion sensors, Maintenance to security equipment, Update of systems as software and hardware
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Experienced with Linux, MacOS, Android, Windows, iOS, Office, CSC, supporting technical and administrative tasks.
