This is my profileContact via CazVidGabriela
Customer Service Agent with diverse experience in client support
Contact
San Pedro Sula, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied communication and problem-solving skills to assist customers via phone, email, and chat.
Microsoft OfficeIntermediate
Utilized Microsoft Office tools to document, report, and manage customer interactions and data.
TeamworkIntermediate
Collaborated effectively with team members across different roles and communication channels.
AdaptabilityIntermediate
Adjusted to different customer service platforms, roles, and communication methods.
Education
11th grade
C.E.M. No Gubernamental Renovación
Completed 2022
9th - 10th grade
Liceo Militar de Honduras
Completed 2020 - 2021
Pre-basic and Basic Education
Fundación MHOTIVO
Completed 2008 - 2019
Languages
EnglishProficient
Summary
Experienced in multi-channel customer support with a focus on client satisfaction.
Key Achievements
- Worked as a Phone Customer Service Agent at Zero Variance
- Served as a Sales & Customer Service Agent at IntouchCX
- Handled Email & Chat Customer Service at TTEC
Experience
Phone Customer service agent
Zero variance
November 2022 - September 2023
Sales & Customer service agent
IntouchCx
September 2023 - July 2024
Email & Chat Customer service agent
TTEC
July 2024 - November 2024
Skills
Customer ServiceMicrosoft OfficeTeamworkAdaptability
Published on CazVid - Jul 3, 2025