Experienced customer support specialist with a strong background in data analytics and team development, proficient in Microsoft tools and process improvement.
Utilized empathy, proactive communication, and work under pressure in diverse customer support roles.
Applied Microsoft Power BI and data analysis tools to inform decisions and improve customer service processes.
Led team development initiatives focusing on communication and operational efficiency.
Proficiently managed and utilized Microsoft Office suite and related tools for customer interactions and analytics.
Task us
Teleperformance
Foundever
Bachelor of Science Degree
IT Technician Degree
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