Dedicated professional experienced in customer support, cash handling, inventory, and administrative tasks across retail and hospitality sectors.
Provided exceptional support by addressing client needs, resolving issues, and offering product recommendations.
Processed various forms of payment accurately and maintained secure cash drawer management.
Conducted inventory counts and maintained records for stock levels and product databases.
Reviewed budgets, prepared invoices, and managed data updates for operational needs.
Engineer Gustavo Bolaños
Review and update budgets according to operational needs., Elaboration of the account balance, payments and pending collections., Constant updating of the database of existing products in the warehouse., Elaboration of receipts and delivery notes of merchandise., Constant updating of the database with monthly invoices.
Roosevelt Hardware Store
Manage high call volumes with clients by accurately addressing their concerns, providing products quotes and offering appropriate resolutions based on their needs., Excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients., Assist customers with returns, refunds and resolving transaction issues., Perform inventory counts by adding each item in stock and documenting in computer system., Maintain a balanced cash drawer, ensuring accurate accounting at the end of each shift., Detail payment options and explained price, receipt and billing details to customers. Handle cash with high accuracy and operated cash register to record transactions and sensitive information securely while processing payments through various methods (POS system) including cash, credit cards, and gift cards., Promote sales growth by assisting customers with product selection and offering knowledgeable recommendations. Help customers complete purchases and locate items.
Jarquin Burger Restaurant
Civil Engineering
High School Diploma
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Handled multiple responsibilities such as customer communication, order processing, and system navigation simultaneously.
Count money in drawers at beginning and end of each shift., Took customer orders and relayed them to the appropriate staff for accurate preparation and coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers., Assist in inventory management by accurately tracking stock levels and replenishing merchandise as needed.
