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G

Gerson

Sales Engineer / Software Trainer

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Jocotenango, Sacatepéquez, Guatemala
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Competencies

LeadershipAvanzado

Led teams of staff in various operational departments and managed program execution.

Program ManagementAvanzado

Directed multiple programs including education, food distribution, housing, and social services.

CommunicationAvanzado

Facilitated communication between team members, beneficiaries, and remote stakeholders, and supported sales and technical teams.

Technical SkillsIntermedio

Utilized Microsoft Office tools and technical knowledge in team building and customer service roles.

Education

Certification
Infinity Academy
Completed MAY 2024
Diploma
Universidad Mariano Gálvez de Guatemala
Completed AUG 2023
Chaplain
CCNI Capellanía Cristiana Nacional e Internacional
Completed JUN 2023
Dental Assistant
American Career College
Completed JAN 2011
Bachelors
Instituto Ministerial Hebron
Completed JUN 2009

Languages

English
Spanish

Summary

Experienced leader with extensive background managing nonprofit programs and EdTech support teams.

Key Achievements

  • Led and managed all programs at The Arms Of Jesus Children's Mission, including education, food, housing, and social work.
  • Supervised a team of 48 workers across multiple departments, overseeing daily operations and program execution.
  • Managed remote software support and training at rSchoolToday, supervising PMs and assisting sales agents with demonstrations.

Experience

Director of Operations / Legal Representative / General Administrator

The Arms Of Jesus Children's Mission
NOV 2020 - PRESENT

In charge of running all the programs that we have at our institution such as Education., We have a School with 820 students from Pre-k to High School., Food Program providing essential vegetables and grains to over 350 families on a monthly basis., A House Building Program providing a decent home...

Sales Engineer / Software Trainer

rSchoolToday
MAY 2015 - MAY 2021

This job was 100% remote., Was a supervisor for our PMs located in the Philippines, reporting bugs and fix tickets for all of our softwares., As a Sales Engineer was the remote assistant for all Sales Agents in the US., Whenever they would have a Demo scheduled and felt that tough questions and...

Skills

LeadershipProgram ManagementCommunicationTechnical Skills
Published on CazVid - May 17, 2026
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