This is my profileContact via CazVidGiovanny
Customer Support & Technical Advisor with 3+ years of support expertise
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Competencies
Provided technical assistance and resolved customer issues.
Collaborated with team members to resolve group and individual issues.
Trained and supervised new hires to ensure effective onboarding.
Presented product performance reports to senior management.
Education
Languages
Summary
Experienced customer support professional with over 3 years supporting clients and training new hires in a fast-paced environment.
Key Achievements
- Provided technical support and customer assistance at Teleperformance
- Delivered advanced technical support for specific errors
- Trained and supervised new hires, ensuring successful onboarding
Experience
Customer Assistant
Provided technical support and general customer assistance., Collaborated with team members to resolve group and individual issues.
Technical Advisor
Delivered advanced technical support for specific errors., Trained and supervised new hires, ensuring successful onboarding., Presented product performance reports to senior management.