Experienced professional with over 10 years in customer support, sales, and technical design roles, adept at client relations and project development.
Provided technical support, customer care, and retention services across multiple organizations.
Engaged in project development, technical drawings, and architectural design utilizing Revit and AutoCAD.
Managed client accounts, sales processes, and back-office operations in various roles.
Proficient in Microsoft Office Suite, Revit Architecture, AutoCAD, and internet research tools.
Bureau de Diseño y Construcción
Designer and Project Development, Technical drawer
Convergys Customer Management Group Inc
Technical support, Customer Service
Instituto Costarricense de Electricidad (I.C.E)
Project Development Assistant, Designer, Technical drawer
CRI Online Sales S.A
Retention, Customer Service Rep
Bachelor’s degree
Architecture
Basic degree
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