Gusano - Customer Service Specialist with 2 years of call center experience

Hermosillo, Sonora, MexicoRemoteen

Handled inbound calls related to sales, service, and finance efficiently.

Managed call filtering and appointment setting for US car dealerships from a home office;

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in handling inbound calls, filtering communications, and scheduling in a home-office setting for the automotive industry.

Consistently worked over 50 hours per week, demonstrating dedication and work ethic.

Call Center OperationsIntermediate

Experience managing inbound calls, call filtering, and appointment setting in a customer service environment.

Communication SkillsAdvanced

Effective in handling customer interactions, returning calls, and communicating clearly with clients.

Work Ethic & DedicationExpert

Consistently worked over 50 hours weekly, demonstrating strong commitment and reliability.

Multitasking & Challenge HandlingIntermediate

Skilled at managing multiple tasks such as call filtering, appointment setting, and roadside assistance coordination.