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Gusano
Customer Service Specialist with 2 years of call center experience
Video resume
Customer service
The job was tacking inbound calls, filtering calls between sales, service and finance. The job was home office 40 hours a week and anything over was overtime. I advraged 50 houra plus a week
Contact
Hermosillo, Sonora, Mexico
Open to remote
Available on CazVid
Competencies
Call Center OperationsIntermediate
Experience managing inbound calls, call filtering, and appointment setting in a customer service environment.
Communication SkillsAdvanced
Effective in handling customer interactions, returning calls, and communicating clearly with clients.
Work Ethic & DedicationExpert
Consistently worked over 50 hours weekly, demonstrating strong commitment and reliability.
Multitasking & Challenge HandlingIntermediate
Skilled at managing multiple tasks such as call filtering, appointment setting, and roadside assistance coordination.
Summary
Experienced in handling inbound calls, filtering communications, and scheduling in a home-office setting for the automotive industry.
Key Achievements
- Handled inbound calls related to sales, service, and finance efficiently.
- Managed call filtering and appointment setting for US car dealerships from a home office;
- Consistently worked over 50 hours per week, demonstrating dedication and work ethic.
Skills
Call Center OperationsCommunication SkillsWork Ethic & DedicationMultitasking & Challenge Handling
Published on CazVid - Jul 3, 2025