Dedicated to delivering exceptional guest experiences and promoting family-oriented services within luxury tourism contexts, leveraging multilingual skills.
Delivered personalized assistance to international guests in the hospitality industry, ensuring satisfaction and loyalty.
Promoted and sold MSC Miniclub products and family events, driving revenue and customer engagement.
Fluent in English, Italian, and Portuguese, facilitating communication with diverse international clients.
Managed hotel activities aboard cruise ships, focusing on passenger and family service excellence in luxury settings.
MSC
Delivering high-quality customer service to international guests, Creating unforgettable memories for families, Promoting MSC Miniclub products and family events
Bachelor Degree
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