Gustavo is an experienced call center professional with 17 years in customer service, tech support, and retention across various industries in Costa Rica.
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Handled technical support inquiries, troubleshooting, and problem-solving for clients.
Managed inbound and outbound calls in various call center settings to support business goals.
Communicated effectively with customers and team members in diverse industry contexts.
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Handled multiple roles across different sectors, demonstrating flexibility and quick learning.
