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Gustavo

Looking for remote work in Philadelphia

Currículo em vídeo

Customer serbice rep.
I have been working in call centers gor as long as seventeen years in many fields such as customer sevice, tech support, re-apps, wagers, retention, inbound and outbound, in different companies from, Sikes, Millenium sports, Pfizer pharmacies, Sports Ilustraded, Chevron, Fast food, Hotel puerta del sol C.R. and a few more.nSince 2002 when I got back from the U.S.A I started adquiering experience in these fields making myself the most useful I can be for the companies benefits as well as my own.

Contato

San José, San José, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided support and assistance to customers, ensuring satisfaction and issue resolution.

Tech SupportIntermediate

Handled technical support inquiries, troubleshooting, and problem-solving for clients.

Call Center OperationsAdvanced

Managed inbound and outbound calls in various call center settings to support business goals.

Communication SkillsAdvanced

Communicated effectively with customers and team members in diverse industry contexts.

Multitasking & AdaptabilityAdvanced

Handled multiple roles across different sectors, demonstrating flexibility and quick learning.

Resumo

Gustavo is an experienced call center professional with 17 years in customer service, tech support, and retention across various industries in Costa Rica.

Principais conquistas

  • Accumulated 17 years of diverse experience across multiple call center roles and industries.
  • Developed expertise in customer service, tech support, and retention through varied roles and companies.
  • Adapted to multiple company environments including pharmaceuticals, sports, hospitality, and fast food sectors.

Habilidades

Customer ServiceTech SupportCall Center OperationsCommunication SkillsMultitasking & Adaptability
Publicado na CazVid - 3 de jul. de 2025
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