Business Development and Customer Service Specialist with 6+ years of experience
Applied in managing client relationships and databases across multiple roles.
Used extensively for managing client data, tracking leads, and generating reports.
Performed B2B negotiations, phone sales, and prospecting activities.
Handled problem resolution and provided technical support to premium customers.
Included data classification and digital content review to support business operations.
Dedicated to delivering excellent client management, sales, and support services with a strong background in digital tools and CRM platforms.
Managed client databases using CRM tools., Generated reports and maintained accurate records.
Management for problem resolution, customer service, and use of digital tools.
Solid skills in phone sales, consistently exceeding monthly sales targets.
B2B negotiations between retailers and potential clients for the sale of internet services.
Technical support and customer service focused on premium customers of Verizon Wireless.
Generated and tracked leads using CRM tools., Managed outreach campaigns and coordinated with clients, focusing on prospecting and consultative sales.