Dedicated to delivering excellent client management, sales, and support services with a strong background in digital tools and CRM platforms.
Applied in managing client relationships and databases across multiple roles.
Used extensively for managing client data, tracking leads, and generating reports.
Performed B2B negotiations, phone sales, and prospecting activities.
Handled problem resolution and provided technical support to premium customers.
Stone Building Solutions
Managed client databases using CRM tools., Generated reports and maintained accurate records.
Concentrix AT&T
Management for problem resolution, customer service, and use of digital tools.
Asurion
Solid skills in phone sales, consistently exceeding monthly sales targets.
XYZies
B2B negotiations between retailers and potential clients for the sale of internet services.
Postgraduate Subjects - Specialization in Tourism, Environment, and Territory
Specialization in Urban and Regional Management and Planning
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Included data classification and digital content review to support business operations.
TTEC Verizon
Technical support and customer service focused on premium customers of Verizon Wireless.
Foothills Tree Maintenance
Generated and tracked leads using CRM tools., Managed outreach campaigns and coordinated with clients, focusing on prospecting and consultative sales.
