Heidy - Customer Service and Support with 4+ years of hospitality and retail experience

Medellín, Antioquia, Colombiaen

Served over 60 clients daily in garden center, providing expert plant care advice.

Managed inventory and point-of-sale operations, reducing stock shortages by 20%.

Contact via CazVid

Published on CazVid

Summary

Dedicated to providing attentive customer service with a focus on problem resolution and teamwork.

Key Achievements

Provided table service and logistic support at events with up to 200 attendees.

Skills

Customer ServiceExpert

Extensive interaction with clients, offering advice and resolving issues effectively.

Inventory ManagementIntermediate

Organized stock and managed point-of-sale activities to ensure availability and smooth operations.

Event Service and LogisticsIntermediate

Performed serving, organization, and logistical support during events with large audiences.

Communication and Interpersonal SkillsAdvanced

Demonstrated effective verbal and written communication, attentive to client needs.

Teamwork

Experience

AUXILIAR DE JARDINERÍA Y ATENCIÓN AL CLIENTE

Marzo 2024 - Octubre 2024

Atención presencial a 60+ clientes diarios; asesoría sobre cuidado de plantas., Organización de inventario y punto de venta (reducción del desabastecimiento en 20%)., Apoyo en mantenimiento del área y presentación del punto.

MESERA

Enero - abril 2024

Servicio de mesas y entrega de pedidos en eventos (10–200 personas)., Organización de áreas de servicio y apoyo logístico., Recepción de pagos en efectivo y apoyo al registro de ventas.