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Customer Service and Support with 4+ years of hospitality and retail experience
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Competencies
Extensive interaction with clients, offering advice and resolving issues effectively.
Organized stock and managed point-of-sale activities to ensure availability and smooth operations.
Performed serving, organization, and logistical support during events with large audiences.
Demonstrated effective verbal and written communication, attentive to client needs.
Collaborated with colleagues to optimize service and maintain workplace efficiency.
Education
Languages
Summary
Dedicated to providing attentive customer service with a focus on problem resolution and teamwork.
Key Achievements
- Served over 60 clients daily in garden center, providing expert plant care advice.
- Managed inventory and point-of-sale operations, reducing stock shortages by 20%.
- Provided table service and logistic support at events with up to 200 attendees.
Experience
AUXILIAR DE JARDINERÍA Y ATENCIÓN AL CLIENTE
Atención presencial a 60+ clientes diarios; asesoría sobre cuidado de plantas., Organización de inventario y punto de venta (reducción del desabastecimiento en 20%)., Apoyo en mantenimiento del área y presentación del punto.
MESERA
Servicio de mesas y entrega de pedidos en eventos (10–200 personas)., Organización de áreas de servicio y apoyo logístico., Recepción de pagos en efectivo y apoyo al registro de ventas.